We want to encourage you to take part in your treatment choices and promote your own safety by being well informed and involved in your care. Because we want you to think of yourself as a partner in your care, we want you to know your rights and responsibilities during your visit at our facility.

 

You have the RIGHT to:

• Receive considerate, respectful, and compassionate care in a safe setting.

• Receive care in a safe environment free from all forms of abuse, neglect, or mistreatment.

• Be told the names of your doctors, nurses, and team members providing your care.

• Be told by your doctor about your diagnosis and possible prognosis, the benefits and risks of treatment, and the expected outcome of treatment, including unexpected outcomes.

• Make informed decisions regarding your care. Your rights include being informed of your health status, being involved in care planning and treatment, and being able to request or refuse treatment, in accordance with applicable law and regulation. This right must not be construed as a mechanism to demand the provision of treatment or services deemed medically unnecessary or inappropriate.

• Have your pain assessed and be involved in decisions about treating your pain.

• Expect full consideration of your privacy and confidentiality in care discussions, exams, and treatment. You may ask for an escort during any type of exam.

• Access protective and advocacy services in cases of abuse or neglect.

• Make an advance directive, appointing someone to make health care decisions for you if you are unable. If you do not have an advance directive, we can provide you with information and help to complete one.

• Receive detailed information about your bill.

• Give or refuse consent for photographs used for internal or external purposes other than identification, diagnosis, or treatment. You have the right to withdraw consent up until a reasonable time before the item is used. 

• Refuse drugs, treatments, or procedures offered by the facility to the extent permitted by law. The physician/ medical staff shall inform you of the medical consequences of your refusal of drugs, treatments, or procedures.

• Communication that you can understand. Access to an interpreter will be made available if needed. Information given will be appropriate to your age, understanding, and language.

• Expect that all communication and records about your care are confidential, unless disclosure is permitted by law. You have the right to see or obtain a copy of your medical records. You may add information to your medical record by contacting administration. You have the right to request a list of people to whom your personal health information was disclosed.

• Voice your concerns about the care you receive. If you have a problem or complaint, you may talk with you doctor, the nurse manager, or administrator (601.485.4443).

• Medicare Ombudsman Website: www.medicare.gov/navigation/help-and-support/ombudsman.aspx

Mississippi Department of Health, Division of Licensure and Certification: 601.576.7400 

 

You have the Responsibility to:

• Treat all staff, other patients, and visitors with courtesy and respect.

• Follow all rules and safety regulations; be mindful of noise levels, privacy, and number of visitors.

• Provide the facility with a copy of your advance directive, if you have one.

• Provide complete and accurate information about your health and medical history, including present condition, past illnesses, medicines, and any other matters that pertain to your health.

• Ask questions when you do not understand information or instructions. You are responsible for outcomes if you do not follow the care and treatment plan.

• Actively participate in your pain management plan.

• Leave valuables at home. 

• Provide complete and accurate information about your health insurance coverage and to pay your bills in timely manner. 

• To keep appointments, be on time, and call if you cannot keep your appointment.

• Honor the No Smoking Policy